Contact Sky Devices Customer Service
How to Reach a Person at Sky Devices
Verified Contact Information
Toll-Free Number:
-
1-800-934-3740This number is currently not in service
Customer Service:
-
1-305-531-5218This number is currently not in service
Sky Devices Emails:
support@skydevices.com
App Support
cs@skydevices.com
Sky Devices Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Sky Devices Phone Number
1 (800) 934-3740
Average Hold Time
More than 30 min
Average Calls duration
2 minutes
Most Popular Sky Devices Email Address
cs@skydevices.com
Sky Devices Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (6% reported full resolution)
Call Volume by Day
View full overview ›
Sky Devices Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Sky Devices Phone Number | 1 (800) 934-3740 |
| Average Hold Time | More than 30 min |
| Average Calls duration | 2 minutes |
| Most Popular Sky Devices Email Address | cs@skydevices.com |
| Sky Devices Live Agent Availability | 25% of callers successfully reach a real person |
| Issue Resolution Rate | Low (6% reported full resolution) |
| Sky Devices Customer Service Rating | 3.1 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 100% phone, 0% email |
| Common Reasons for Contact | Product/ service, staff and account |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Sky Devices | First and last name, email or phone number |
Call Volume by Day
Contact Information
Sky Devices Website:
Sky Devices Help Center:
Corporate Office Address:
SKY Devices LLC
848 Brickel Ave, Suite 1010
Miami Beach,
Florida
33021
United States
Summary of Sky Devices Customer Service Calls
13.7K
TOTAL
CALLS
CALLS
01:49
AVG CALL
DURATION
DURATION
6%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sky Devices?
Product/ Service Question:
- “My phone not working”
- “Phone just stopped working”
- “My phone has water damage I need a replacement phone”
Staff Question:
- “Discontinue my services”
- “To get service”
- “Restart service”
Request for Information Question:
- “Need to talk to someone”
- “Help with SIM PIN”
- “I have a tablet and I have questions about it”
Account Question:
- “Need my sky wireless account number”
- “SkyPad Password Forgotten”
- “Need my tablet unlocked”
Activation/ Cancellation Question:
- “Activate telephone on my sky ipad”
- “To activate my phone that I got from you”
- “Activate sims”
Return/ Replace Question:
- “Need replacement phone”
- “I need to change my password I have forgotten it”
- “Need a replacement because it's broken and can't download bank of Texas app”
Cards Question:
- “I need my transfer pin number also my account number my phone was stolen I have a new number also a new email”
- “I Got my Sky Phone And It Don't Have The Sim Card”
- “Lost Sims card”
Payments and Charges Question:
- “Payment”
- “Tablet won't charge or”
- “Need new phone it's messing up. Not ringing, camera is not taking bad pictures, can't hear on it and won't hold a charge”
Shipping and Delivery Question:
- “Want to get my tablet back turned on because I lost it and I found it today and I like to get the service back home”
- “Mi tableta sele daño el sim car”
- “Can't get the tablet to unlock”
Website/ Application Question:
- “Download an app”
- “Trying to apply for skypad 10 tablet. Can't find application anywhere”
- “My friend wants to app for the table”
Refund Question:
- “Refund”
Employment Question:
- “I want to get a job giving away government phones can you help me get started nee”
Other Question:
- “I'm trying to get this phone number back on again. I lost the phone awhile back. I just found it the other day. Can you please turn it back on again”
- “Want to hear about different plans to add minutes.”
- “Set in up my skypad 8 pro”
Compare Sky Devices Customer Service To
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Sky Devices