Sky Devices
Sky Devices Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sky Devices has a 2.2 star rating from 338 reviews with 15% likely to recommend; Sky Devices reviews highlight widespread dissatisfaction and frequent service issues.
Key Takeaways for Future Customers
- Expect limited support options and long wait times when contacting customer service.
- Devices often fail to charge or activate, so plan for potential replacement delays.
- Watch trial and billing interactions to avoid accidental charges or refund disputes.
Negative Feedback / Risk Areas
- Persistent Sky Devices customer complaints about unreachable support and language barriers.
- Frequent reports of broken or noncharging tablets and phones requiring replacement.
- Billing and refunds issues from accidental charges during trials and unclear subscription policies.
Positive Feedback
Some users appreciate receiving free government-supported tablets or phones and occasional helpful interactions from support staff, and a minority say they might return if issues are resolved.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sky Devices has a 2.2 star rating from 338 reviews with 15% likely to recommend; Sky Devices reviews highlight widespread dissatisfaction and frequent service issues.
Key Takeaways for Future Customers
- Expect limited support options and long wait times when contacting customer service.
- Devices often fail to charge or activate, so plan for potential replacement delays.
- Watch trial and billing interactions to avoid accidental charges or refund disputes.
Negative Feedback / Risk Areas
- Persistent Sky Devices customer complaints about unreachable support and language barriers.
- Frequent reports of broken or noncharging tablets and phones requiring replacement.
- Billing and refunds issues from accidental charges during trials and unclear subscription policies.
Positive Feedback
Some users appreciate receiving free government-supported tablets or phones and occasional helpful interactions from support staff, and a minority say they might return if issues are resolved.
Media from reviews
Philadelphia, Pennsylvania
Phone just stopped working
Just want to now were to purchase the right phone that I can continue to use the SIM card need my phone it just died
User's recommendation: Great customer service
Detroit, Michigan
You don't understand how to use this app and when will you take payments out before I use it
Don't really know, understand what I'm doing here by your videos and when will you be trying to take money out of my account.
Preferred solution: A tutor better tutor
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bettendorf, Iowa
Payment
Was charged by accident, hit the button twice after starting the free trial. So it charged me $56. I would like a refund of my money; it was a complete accident.
- Great service
- To click
Preferred solution: Full refund
User's recommendation: Be careful
Cleveland, Ohio
Table off need to cut on
- - Device has been off for about 2 1/2 years and needs to be turned on.
- - User, 67, has internet and asks if you can help.
Device needs to be turned on. It has been off for about 2 1/2 years.
My email is bogartyfreddie21@***.com. I would like to know if you can help me. I am 67 years old. I have internet.
Let me know if you can help me. Thanks a lot.
- Good service
- Love your service
Preferred solution: My device turn back on
User's recommendation: Need device on
Jackson, Mississippi
Tablet won't charge or come or charge
call ed over and over and only talked to a guy that works there he told me that I should get a new cord
User's recommendation: Keep calling until you get some one call you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Portland, Oregon
Manufacture reset
Good Luck !
My nephew put a password in and doesn't remember it so I can't get in the tablet I need to set it back to manufacturers setting
Malden, Massachusetts
Huge family sick of tmobile
I guess customer service is so bad that people can't even sell phones, which are like air these days. So sad.
- Big fam
Preferred solution: Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to change my password I have forgotten it
No one answered, hung up on me. I held and held.
They came on, they said nothing and hung up. I need English.
It was all in Spanish. Please call me at 832-498-****.
Preferred solution: A phone call
It’s been a yr or Two that I Odered a replacement nd never got it
By sending me a new tablet!!! My tablet is broken!!!
And now it's not working correctly; it's very slow. I can't see anything that I'm doing on the tablet.
- Screen cracked nd it very slow
- Cracked screen nd slow device
Preferred solution: Want a replacement nd new one
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCould you please reset my password?
I have a Sky Device tablet. I made a mistake and put the wrong password. Could you please help me unlock it and reset my password?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed a new tablet
My screen on my tablet is cracked. I cannot do anything on it, and it's hard to see since it's cracked. I hope I can receive a free new one.
- Nice tablet
- Wish tablet came with a screen protector
Preferred solution: Deliver product or service ordered
User's recommendation: I would say yes
Kansas City, Kansas
My phone went into the toilet and will not work
- - Received a new phone, set up, but dropped it in the toilet.
- - Rice drying for three days failed; it won't charge; seeking replacement from Sky Device.
I couldn't wait to get my new phone it came in the mail and I set it up Immediately everything was going great until last week I accidentally dropped it in my toilet and I tried to dry it out with rice tried that for three days and nope nothing will not charge or do anything so I've been trying to get ahold of sky device for a replacement phone
Kansas City, Missouri
My cellphone isnt working
I need to know how to get it turned back on l need to get it turned back on.could you please call me on my son phone 573-881-****. Thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDevice stolen . New device.
- - Delis regained email access after a hack.
- - Delis' devices were stolen over two years ago.
- - They were told to contact online to get a new phone.
Terrible
My phone and device were stolen so long ago, I'm just getting back in contact with someone due to my phone, tablet, etc. being stolen more than 2 years ago. SMH. I couldn't get into my email for a while because it was hacked, but now that I'm back in my email, I'm able to contact support.
The guy at the stand that has Sky devices told me that I would have to contact someone online so that I will be able to get another phone from them. They know I work, so it's been so frustrating trying to get a new device. I remember paying 20 dollars for these devices and didn't even get to use them for long. Anyway, I hope this issue gets resolved.
Thanks for taking the time out to review this message; I know it's long. I would appreciate your help.
Have a great day. Stay blessed and kind to whomever this concerns.
Preferred solution: Deliver product or service ordered
Walterboro, South Carolina
Forgot password on tablet
- - Caller was disconnected and cannot reach customer service.
- - They were disconnected twice while trying to reach customer service and tech support.
I got disconnected on my call I can't get a hold of anybody in your service and it's starting to really make me aggravated I just got disconnected twice trying to get a hold of customer service and tech support
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo activate my phone that I got from you
I need to activate my SIM card to this phone. I can't do it. The phone SIM card came from your company, so I'm trying to put it in a phone, but it won't allow me to.
- Good service
- Nobody to help
Preferred solution: Reactivate my sims card with same number
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